We advise you to notify your concierge, front desk, doorman or book your elevator with property management office that you are expecting a large shipment ahead of time and inform our delivery department with your scheduled time slot. This will help minimize the chance of the shipment being refused or returned to sender.

We will also need to have your buzz code so that our delivery driver can notify you once they are at your building.

If you’re experiencing a problem with your delivery, it is best you call our delivery department at 1800-373-8887 or send us an email to info@ultramaticsleep.com

We will ship your package using various courier partners (Manitoulin, UPS, FedEx, Canada Post, Loomis Express, etc.). They will deliver Monday to Friday during business hours.

We offer a simple 0% financing plan without any hidden fees with our finance partner Flexity. Approval is subject to the following:

All orders must include a product above $100 A soft inquiry credit check 

The total of your order will be divided up into 6 equal payments financed on a 0% interest rate loan and repaid over 6 months. If you are interested in our financing plan, please send us an email at info@ultramaticsleep.com

Ultramatic deeply appreciates all military men and women for their service.

Active, veteran, retired personnel are eligible to receive $250 off all mattress purchases. To obtain the discount, please send us an email at info@ultramaticsleep.com with a copy of the Military/Veteran ID (you must include both sides of the document) and the Branch information. Once we have completed the review of the information, we will send you an email with the promo code that you can use at checkout.

The billing address is the address that you have registered with the bank on your credit card. To ensure you have the correct billing address please refer to the address on your credit card statement or simply contact your bank to confirm. If you have recently moved, your new billing address may not be updated yet and one of our customer representatives may call you to verify for security reasons.

It is standard practice for online retailers to confirm that the billing address matches in order to protect you from unauthorized use of your card.

Foam Mattress:

Size Dimensions Twin 15” X 15” X 43” Twin XL 15” X 15” X 43” Full 15” X 15” X 43” Queen 15” X 15” X 43” King 16” X 16” X 43” California King 16” X 16” X 43”

We know that it takes more than a quick touch and feel of a mattress to know if it’s the right one for your body. For this reason, we ask you to try our mattress for at least 30 nights.

We’re sure you’ll love our mattress (just as much as we do) but if it’s ‘just not right’, we’ll gladly help you return it and offer you a full refund. Your comfort is what we care about most. Please note that we allow only one mattress return per customer/household. If there are any marks or stains we may not be able to give you a full refund.

When you receive your Ultramatic mattress, here are a few pointers to set it up:

Step 1 - Prepare for the unboxing of your new mattress

Your mattress will come compressed in a box and depending on the size of the mattress you ordered, the weight of the mattress could range from 50 to 115 lbs. The mattress may be too heavy to carry by one person, so we suggest that you ask a partner for assistance when bringing it to your desired location in your home.

Step 2 - Unbox and remove the sealed bag

After you remove your new Ultramatic mattress from the box, place the mattress, while still in its plastic covering, lengthwise on your foundation, platform bed or other supportive surface. Cut the plastic bag surrounding the mattress, but be careful not to cut to the mattress itself.

Step 3 - Let it decompress and expand

Once the plastic covering of the mattress is cut, the mattress will start to decompress and expand. It is important that you let the mattress naturally conform to its new environment and allow the foam to adjust to room temperature especially if purchased in cooler months. Letting it lie flat for 72 hours will help in its full recovery from shipping. It may take up to 72 hours for your mattress to return to its full dimension and firmness. However, you may sleep on it right away.

Our obsession with quality means we’re meeting compliance standards with pride and integrity.

All foam used in the Ultramatic mattresses are CertiPUR-US® certified. CertiPUR-US® approved foams are made without ozone depleters, PBDE flame retardants, mercury, lead and other heavy metals, formaldehyde , phthalates and are regulated by the Consumer Product Safety Commission. They are Low VOC (Volatile Organic Compound) emissions for indoor air quality (less than 0.5 parts per million).

Every quality standard we knock off the list is another testament to our mission and our beliefs: that creating a truly premium foam mattress is possible.

We spent many, many nights trying out different mattresses on the market, so you don’t have to. And since we did all the R&D first hand, our mattress is human tested and human approved.

The Ultramatic mattresses have been designed to provide you with the best sleep ever. We want you to be absolutely certain that you love it.

Most Ultramatic Adjustable Beds are designed to support up to 600 lbs per individual and the Ultramatic Memory Foam to Hybrid is designed to support up to 500 lbs per individual.

Traditionally, memory foam mattresses sleep a little warmer. The Ultramatic mattresses are designed with a newer generation NANOGEL layer of foam that have many tiny cells that allow temperature to flow through it to keep it optimal, which keeps a mattress cooler than heat-trapping closed cell memory foam. In addition to the open cell structure of the foam, the memory foam used in the Ultramatic mattresses are gel infused and helps to absorb heat to keep you cool.